Counselling in Moonee Ponds
Trauma-Informed Counselling & Therapy
At The Grounding Space, talk therapy is an invitation into a safe, confidential, and non-judgemental space—where your story is held with care and compassion.
Rooted in a person-centred approach, my role is to walk alongside you with curiosity, respect, and warmth as we explore challenges, make meaning, and move toward healing and growth.
At R2R Health in Moonee Ponds, I work in collaboration with psychiatrists, clinical psychologists, and mental health nurse practitioners as part of a multidisciplinary team to support the community’s mental health and wellness.
Trauma-Informed & Neuroaffirming Support
I welcome people of all backgrounds, identities, and lived experiences. My practice is inclusive and affirming of LGBTQIA+ communities, neurodiversity, and the many ways people experience the world. Whether you're navigating anxiety, grief, trauma, or transition, you're not alone here. You are met as you are—with no pressure, no fixing, and no expectation to be anything other than yourself.
Hello, I’m Nicole
Nicole Loo
ACA Registered Counsellor
Master of Counselling
I offer a calm, supportive space where you can slow down, talk things through, and feel heard without pressure or judgement.
In my counselling room, no topic is off limits!
I take an integrative person-centred approach predominantly utilising CBT, EFT, and ACT. As every individual is unique, I tailor my approach according to what is suited to each client.
In our sessions, we can talk through what you’re experiencing, make sense of patterns, and build practical ways to cope with emotions, stress, and day-to-day challenges. Over time, this can help you feel more grounded, more in control, and more able to engage in your life and relationships.
I have a calm and approachable style, and I aim to create a space where you feel safe to be yourself. I value honesty, respect, and working together in a way that supports your individual needs, goals, and experiences.
Whether you’re looking for support with something specific or just need a space to talk and reconnect with yourself, you’re welcome here. Together, we can explore what’s going on for you and find ways forward that feel manageable and meaningful.
You don’t have to go through this alone.
I can support you with:
Anxiety
Depression
Overwhelm
Burnout
Grief and loss
Relationship changes or challenges
Life transitions or major life events
Trauma
Crisis
Emotional Regulation
Workplace stress
Self-esteem
Identity
ADHD
Neurodivergence
Chronic Illness adjustment
Our sessions can be booked for:
Short session (30 mins)
Standard session (60 mins)
Extended session (90 mins)
Telehealth Sessions are offered Australia-wide
After hours available
Limited weekend availability
In-Person Counselling in Moonee Ponds
We offer both in-person (F2F) and telehealth/online sessions.
In-person sessions are available on Mondays and Thursdays in the Moonee Ponds Clinic.
Limited after-hours available on Mondays.
Location:
R2R Health Clinic
1/19 Norwood Cres, Moonee Ponds, VIC 3039
Tel: (03) 9109 9648
Conveniently located near Moonee Ponds railway station and accessible from Essendon, Ascot Vale, and surrounding inner north-west suburbs.
“How can I provide a relationship which this person may use for their own personal growth?”
— Carl Rogers, 1980
We honour the wisdom within each person. Counselling here is not about fixing—it's about listening deeply, walking beside you, and creating the space for your own insight, healing, and growth to emerge.
Frequently Asked Questions
-
People come to counselling for many reasons—stress, anxiety, grief, trauma, relationship difficulties, life transitions, or simply a sense of feeling stuck or overwhelmed. You don’t need to be in crisis to benefit. Counselling offers a supportive space to explore your thoughts, feelings, and goals.
-
Each session is a confidential, one-on-one conversation focused on your needs. It may involve talking, reflecting, exploring patterns, developing strategies, or just having space to be heard. Some sessions may feel deep and emotional; others may feel practical and empowering.
-
Counselling can help you:
Make sense of difficult experiences
Build emotional resilience
Process trauma and grief
Improve relationships
Manage anxiety or depression
Reconnect with your values, strengths, and goals
It’s not about giving advice—it’s about supporting you to understand yourself better and make meaningful changes.
-
Yes! Qualified counsellors do use evidence-based methods in their work.
In practice, this means that the approaches used are informed by established psychological research, clinical theory, and what has been shown to be effective in supporting people through challenges like anxiety, depression, trauma, and relationship difficulties.
Many counsellors draw from well-recognised, research-supported approaches such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), and Emotionally Focused Therapy (EFT), among others. These frameworks provide practical tools and strategies that can help clients better understand their thoughts, emotions, and behaviours, and develop more helpful ways of responding.
At the same time, counselling is not a one-size-fits-all process. Evidence-based practice isn’t just about using proven techniques—it also involves tailoring the approach to the individual. Your experiences, values, and goals are central to the work, and sessions are adapted to suit what feels most relevant and supportive for you.
In a person-centred counselling space, the relationship itself is also a key part of the evidence base. Research consistently shows that feeling heard, understood, and safe within the therapeutic relationship is one of the most important factors in meaningful change.
If you’re ever unsure about the approach being used, you’re always welcome to ask—good counselling is collaborative, transparent, and grounded in both evidence and your lived experience.
-
Counsellors who are members of either the Australian Counseling Association (ACA) or PACFA are governed by a code of ethics.
They are required to be qualified with an accredited AQF course in order to become a member. They are also required to have a valid National Police Check (NPC) in order to become a member and to maintain their membership (renewed annually).
In addition, we are also required to have Professional Indemnity and Public Liability Insurance, as well as First Aid & CPR Certification if we are in private practice.
You can always check for registration but searching for them on the Australian Register of Counsellors & Psychotherapists or on the ACA Find a Registered Counsellor Directory.
-
At the clinic, I carry out ADHD screening and assessments which encompasses a part of the groundwork that contributes to getting a diagnosis by a psychiatrist.
While I do not diagnose, I will be able to provide the report to a consulting psychiatrist at our clinic to then carry out the diagnosis*.
If you are seeking support and (non-pharmacological) strategies to manage your ADHD, we can work on this together in counselling.
*Please note that you will require a GP referral for us to book the appointment with the psychiatrist.
-
Our counsellor holds a Master of Counselling and is accredited with the Australian Counselling Association (ACA). She holds professional training in integrative counselling methods, creative therapies, and trauma-informed care.
-
Yes. As a registered counsellor I am qualified to provide counselling under NDIS.
I accept both self-managed and plan managed participants.
-
If you have the appropriate cover, we are registered as a provider with Bupa and Grand United
-
Our services are not covered under Medicare at this time and thus cannot be used in conjunction with the Mental Health Care Plan.
However, we provide concession rates and you are not limited to 10 sessions for these.
BOOK YOUR SESSION
Trying to work out if this is for you?
Book a free 15 min introductory call
Ready to begin this journey?
Book your in-person or Telehealth session below
Our sessions will be
-
PERSON-CENTRED
Every session begins with you. We'll take time to understand your story, values, and what feels important to you. Rather than offering one-size-fits-all solutions, we collaborate on a therapeutic process that honours your unique needs, pace, and strengths.
-
TRAUMA-INFORMED
We recognise that pain doesn’t always show up in obvious ways. Whether you're dealing with anxiety, grief, past trauma, or life transitions, we’ll work gently to uncover patterns, build safety, and support your healing without pushing or pathologising.
-
INTEGRATIVE
Wellbeing is multifaceted. In addition to talk-based approaches, we may incorporate creative, body-based, or mindfulness practices to support emotional regulation and self-expression. You are always in control of how we work together—this space is yours.